ZOAHARIAN.COM – PT Bank Negara Indonesia (Persero) Tbk (BBNI) is preparing to permanently end the BNI Mobile Banking application service. Termination will be carried out in stages until finally all application services are officially closed on December 21, 2026.

Before total closure, BNI began to gradually limit access to BNI Mobile Banking users until November 30 2026. After that date, application services will be completely stopped on December 21 2026, while still paying attention to regulatory approval and applicable regulations.

As a replacement, BNI asked all customers to start switching to using the wondr by BNI application as the main channel for digital banking services.

The wonder by BNI application is prepared to meet various customer transaction needs, ranging from daily payments, money transfers, financial management, to various other financial services.

In an information disclosure on Monday (9/11/2026), BNI revealed that socialization regarding the plan to terminate BNI Mobile Banking had actually been carried out since June 2 2025.

This information was then updated on October 20, 2026 through various official company communication channels, including the BNI website.

Customers are asked to switch immediately

Termination of BNI Mobile Banking is part of the company's strategy to optimize the digital service ecosystem.

BNI is now directing the use of digital banking services to wonder by BNI. Thus, customers are advised not to wait until the closing deadline to start using the replacement application.

This migration step is part of BNI's efforts to provide integrated digital services capable of meeting customers' broader transaction and financial management needs.

Despite stopping the old application service, BNI ensured that this decision did not have a material impact on operational activities, legal aspects, financial conditions or the continuity of the company's business.

It is in accordance with OJK provisions

BNI also emphasized that the service termination notification process has referred to consumer protection provisions in the financial services sector.

These provisions refer to Financial Services Authority Regulation (POJK) Number 22 of 2023 concerning Consumer and Public Protection in the Financial Services Sector.

With the closure schedule getting closer, BNI customers need to pay attention to the stages of discontinuing the service so they don't experience problems when carrying out banking transactions via the old application.

For BNI Mobile Banking users, immediately switch to wonder by BNI before the service officially stops on December 21 2026.